Shipping Policy

Last Updated: September 1st, 2026

Thank you for shopping with Cathedra. Please review our shipping policy below for details on order processing, delivery times, and related information.

Order Processing Time

All orders are processed within 1–2 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

If we are experiencing a high volume of orders, processing may be delayed by a few days. If there is a significant delay, we will notify you via email or the contact information provided at checkout.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Please note:

• Delivery times are estimates and are not guaranteed. They begin from the date of shipping, not the date of order.
• Delays may occasionally occur due to customs processing, local courier delays, weather, or other circumstances beyond our control.
• Cathedra is not liable for delays caused by the shipping carrier or customs authorities.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package's progress.

Please allow 24–48 hours after receiving your tracking number for tracking information to update.

Customs, Duties & Taxes

Cathedra is not responsible for any customs fees, import duties, taxes, or other charges that may be applied by your country's customs office. These charges are the responsibility of the customer and vary by country. Please check with your local customs office for more information before placing an order.

Multiple Items / Split Shipments

Some orders may contain items shipped from different warehouses or suppliers. As a result, items in the same order may arrive separately and at different times. You will not be charged extra for this — each package will arrive when it is ready.

Incorrect Shipping Addresses

Please double-check your shipping address at checkout. Cathedra is not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If you notice an error, please contact us immediately at [Your Support Email] — we will do our best to correct it before the order ships, but we cannot guarantee changes once an order has been dispatched.

Lost or Stolen Packages

Cathedra is not responsible for lost or stolen packages confirmed to be delivered to the address provided at checkout. If your tracking shows delivery but you have not received your package, please contact the shipping carrier directly, and reach out to us at [Your Support Email] so we can assist.

Undeliverable / Returned Packages

If a package is returned to us as undeliverable due to an incorrect address, failure to claim, or refusal of delivery, we will contact you to arrange reshipment. Additional shipping fees may apply for reshipment.

Contact Us

If you have any questions about our Shipping Policy, please contact us:

Email: shopcathedra@gmail.com